Help & Support

You have two options. "Plan an event" walks you through a short wizard — the basics, guest count, services you need, venue and budget — and creates a dashboard where specialists can send you offers. If you just need one specific service quickly, "Post a request" lets you describe what you need in a few fields, and specialists can reply directly without a full event setup.

Use "Find Specialists" to search by service and city, filter by rating, distance or availability, and open any profile to see their portfolio and price list. From a profile you can send a direct inquiry, or invite them to make an offer on an event or request you've already posted.

Once a specialist sees your event or request, they can send you an offer with a price. You can chat with them directly on the platform to discuss details and negotiate before agreeing to anything — nothing is booked until you and the specialist both agree on a price.

Evemently does not process or hold payment between you and a specialist. You agree on a price together in chat and settle directly with each other, the same way you would with any specialist you hired independently. Specialists pay Evemently a separate service fee on completed jobs; organisers are never charged for using the platform. See our Terms and Pricing pages for the full details.

Open your Profile and choose "Delete account" near the bottom of the page. This is permanent: it deletes your data and signs you out immediately. If you'd rather we handle it for you, email support@evemently.com and we'll delete it on your behalf.

To reset a forgotten password, use "Forgot password?" on the login page — we'll email you a verification code to set a new one. To change the email address on your account, email support@evemently.com and we'll help you update it.

The quickest way is the feedback button — the speech-bubble icon in the bottom-right corner — where you can describe what happened and we'll follow up by email. You can also report an individual review directly from a profile. For anything urgent, or involving another user's conduct, email support@evemently.com with as much detail as you can.

Under our Privacy Policy you can ask to access, correct or delete your personal data at any time. Email support@evemently.com and we'll handle your request, or read the full details on our Privacy Policy page.